Cooplands Caravans

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2021 Service Window Extension

In order to accommodate customers who have been unable to get their vehicle serviced within their annual service date so far this year, we have taken the decision to extend the due date of the 2021 annual vehicle service. This means that anybody scheduled to have their caravan or motorhome serviced from January 2021 to end of June 2021 will now have six months in total to do so. Provided the vehicle is serviced in this extended window then the warranty will remain valid.

The additional six month window extension applies to all vehicle services during the warranty period. This will mean owners of vehicles requiring their third or six year annual service will therefore, as a gesture of goodwill, potentially enjoy an additional six months on the term on their manufacturers’ warranty or bodyshell integrity warranty.

Whilst, at present, the COVID-19 restrictions in place across the four home nations may differ this service window extension will be applicable across the whole of the UK if required.
The date of the 2022 annual service will however need to be brought back in line with the anniversary of the original date of purchase. This will mean that the required interval between 2021 and 2022 annual services may well be less than twelve-months in order for the warranty to continue to be maintained.

Should you or your customers have any concerns on this matter, please contact the Customer Service Team who will be able to review on a case by case basis.

March 30, 2021